Processing Time

• Orders are processed within 3–5 business days upon payment confirmation.
• Custom or personalized pieces may require additional processing, communicated clearly at the time of purchase.

Delivery Timeline

Once processed, orders are shipped and typically arrive within 10 to 15 business days depending on your location. Please be aware that carrier delays or customs clearance can affect these timelines.

Shipping Methods

• We offer both standard and expedited shipping options at checkout.
• Rates and delivery times are calculated based on your shipping address and selected method.

Domestic Shipping (US & UK)

• Available for addresses within the United States and the United Kingdom.
• Shipped via trusted domestic carriers with tracking provided upon dispatch.

International Shipping

• We offer shipping to select international destinations.
• Rates and times vary by country and customs processes.
• Any applicable duties or import taxes are the responsibility of the customer.

Shipping Notifications

• You'll receive a confirmation email with tracking details once your order ships.
• Track your order via our website or directly through the carrier’s portal.

Shipping Restrictions

• Some jewelry items may be restricted by destination or material regulations.
• We reserve the right to cancel or alter shipping if required by law or for safety reasons.

Shipping Charges

• Calculated based on the weight of your order, location, and method selected.
• International customers are responsible for all import fees and taxes.

Delivery Estimates

Estimated delivery times are provided by our carriers and serve as guidelines. While we do our best to ensure timely delivery, external delays may occur.

Contact Us

Have questions about your order or our shipping policy? Reach out to our care team at luxurajewels@gmail.com